HTML signature image does not appear - Microsoft Q&A (2024)

FAQs

Why is my HTML signature image not showing Outlook? ›

One common reason an Outlook signature might not appear is the email format. Outlook signatures are best supported in HTML email format. Check this setting by going to the 'File' tab, selecting 'Options', then 'Mail', and ensuring that 'Compose messages in this format' is set to HTML.

The most common reason is that the email is composed in text rather than HTML format. Please make sure that you are composing your emails using the HTML format. If you still have issues, please try Outlook in safe mode.

Signature not displaying correctly:

Check if any formatting or HTML code in your signature is causing the issue. Simplify the formatting or remove any problematic code. Try using a different web browser or clearing your browser cache.

The mail client's default settings specify that embedded images are removed from the email and replaced with tags, such as <image001. png>. The tag implies that the image has been removed from the email.

Outlook has security settings that can block external images for privacy and security reasons. To check these settings, go to File > Options > Trust Center > Trust Center Settings > Automatic Download.

How do I embed an image in an HTML email in Outlook? To embed an image in an HTML email in Outlook, open a new email and click the “Insert” tab at the top. Then, click “Pictures” and select the image you want to embed from your computer. After inserting the image, confirm its size is appropriate for the email.

IMPORTANT: On Android, you can't add an image but you CAN on iPhone iOS. That's because Outlook for iOS supports HTML, while Outlook for Android does not.

Go to your settings in your Gmail account. On the General tab, scroll down to Signature. There will be a section for Signature defaults where you can use the two drop-down menus. Select your preferred option for both new emails and reply/forward emails.

The path or filename is incorrect

Verify that your HTML source code has the correct path to images. Moving your website or renaming folders may cause the links to images in the code to break. You can use the inspect website elements function of your browser for this.

Why is my image not showing up in email? ›

Firewall or spam filter - A firewall or security program on your computer may be blocking the images. Have your contact check the firewall or security program settings to make sure images aren't disabled. If they're not sure how, they need to contact or visit the support page for their firewall or spam filter.

In the Email section, click Signatures. Click the signature name and position the cursor in the signature box. Drag the image from your desktop or from the Format menu click Insert Image.

To do so, access your Outlook account and open a new email or any other where you have your signature. Right-click on the signature and select inspect to view the HTML code.

On the File tab, choose Options > Mail. Under Compose messages, in the Compose messages in this format list, click HTML, Plain Text, or Rich Text.

In most cases, this type of issue happens as a result of third-party or unknown add-ins enabled in the Outlook client software. As a result, you should restart Outlook without any add-ins, and do it in safe mode. It helps in determining if an add-in is the source of the issue.