Manage devices used with your Microsoft account (2024)

Adding a device to your Microsoft account helps you see its warranty status, get support orrequest service. You can also find or lock it if it's lost.

On this page: Add| Register | Repairs | Rename | Remove | Unlink |

Add a device to your Microsoft account

Adding a device to your Microsoft account is quick and easy.Link to Windows

Download Microsoft Edge, Microsoft Launcher, or Link to Windows from the Google Play Store and sign in with your Microsoft account.

Select an option from the dropdown to learn how:

Sign in with your Microsoft account.

Sign in to the Microsoft Store.

Download Microsoft Edge, Microsoft Launcher, or Link to Windows from the Google Play Store and sign in with your Microsoft account.

Download Microsoft Edge from theApple App Store and sign in with your Microsoft account.

Go to account.microsoft.com/devices, select Register device, then follow the instructions.

Sorry, macOS devices can't be added at this time.

Tip:You can use up to 10 devices with Microsoft Store. If you can't download apps and games, review yourlinked devices then select Unlink to allow new devicesto be added.

Register a device to see its warranty

To see the warranty coverage for your Surface, Surface accessory, Xbox, or Xbox accessory, you'll need to register its serial number. Some online features won't be available when you add your device this way.

  1. Go to account.microsoft.com/devices, sign in, and select Register deviceto continue.

  2. Enter your device's serial number to register it to your account.

  3. Select your device to see its warranty information.

Note:If yourSurfaceis managed or owned by your company or organization, you don't need to register it. To contact support and get additional resources for that situation, see Surface for Business help.

Get a device repaired

If you're having problems with your device, you can get help online and create a service order. After you register your device, here's how to create a service order:

  1. Go toaccount.microsoft.com/devices, sign in, and select the device that's having issues.

  2. SelectStart order, then follow the instructions.

Rename a device

Change the default name of your device so you can quickly identify it in your Microsoft account. When you want to download an app or game to another device, you'll be able to find the device using its new name.

  1. Open your Windows Settings and select Rename this PC.
    Open Settings

  2. Enter a new name and select Next. You may be asked to sign in.

  3. Select Restart now or Restart later.

  1. Press the Xbox button on your controller to bring up the Guide, then navigate to Profile & system (your account icon), and selectSettings > System > Console info > Name.

  2. Enter the new name and select Enter .

  3. Restart your Xbox.

Remove a device

If you don't use a device but it still appears in your devices, here's how to remove it:

  1. Go to account.microsoft.com/devices, sign in, and find the device you want to remove.

  2. Select the device to see all your options, select Remove device, then follow the instructions.

Tip:If you want to remove a device for a child in your family, have your child sign into account.microsoft.com/devices, then follow the same instructions.

Unlink a device from Microsoft Store

If you can't download content from the Microsoft Store, you may have reached your device limit. Manage your limit by removing devices you don't use or no longer have access to. To unlink a device:

  1. Sign in with your Microsoft account at account.microsoft.com/devices/content.

  2. Find the device you want to remove and select Unlink.

  3. Review your device details and select Unlink.

Notes:

  • Once you unlink a device, it no longer counts towardyour device limit. If you download an app or game on this device later, it will count towards your device limit again.

  • If you're having trouble downloading or updating apps on any of your devices, see Fix problems with apps from Microsoft Store or I can't find or install an app from Microsoft Store.

Find or lock a device in your Microsoft account

If your device is missing, and you've signed in to it with your Microsoft account, you might be able to find it. Here's how:

  1. Sign in to account.microsoft.com/devices, then selectFind my device.

  2. Select the device you want to find, then select Find.

For more info on finding your device, go toFind and lock a lost Windows device.

Manage devices used with your Microsoft account (2024)
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